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**Scale of our story points:** 2 hours per story points
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**Persona 1:** Jack(BusyClerk)
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**Persona 1:** (JackBusyClerk)
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Jack is a very busy bank clerk. He is a 30 years old man who works 8 hours per day. Besides, He has two sons and he has to wake up early to send his sons to school every morning. In order to feel less tired and keep energy, Jack takes coffee everyday. However, it wastes so much time to get the coffee because he has to wait in line and talk with the server what kind of coffee he needs, which always makes Jack feel frustrated. At this point, he really wishes that he can order the coffee online and only need to pick it up in the store.
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