**BACKGROUND:** Emma is a team lead in the sales department for The Reno Company. At 32 years old, she's adept at using technology, though she wouldn't call herself a tech expert. Leading a team of sales representatives, one of her main jobs is to make sure that monthly reports are sent to various teams within the company who wants information about different things. For example, these teams include Design & Planning, Construction & Execution, Procurement, and Finance.
**BACKGROUND:** Emma is a team lead in the sales department for The Reno Company. At 32 years old, she's adept at using technology, though she wouldn't call herself a tech expert. Leading a team of sales representatives, one of her main jobs is to make sure that monthly reports are sent to various teams within the company who wants information about different things. For example, these teams include Design & Planning, Construction & Execution, Procurement, and Finance.
...
@@ -81,21 +81,54 @@ USER STORIES**
...
@@ -81,21 +81,54 @@ USER STORIES**
---
---
**Persona 4: Business Manager - Elliott Vaagen**
#### **Elliott Vaagen**
Steve Smith is a 45-year-old business manager who spends long hours managing his business operations by reads reports and participates in virtual meetings. Due to his poor eyesight, Steve would like a simple digital platform that provides a pleasurable viewing experience. Despite his poor eyesight, Steve’s technical proficiency is adequate, enabling him to navigate most business software with ease.
Steve Smith is a 26-year-old influencer with a online following of over 10 thousand people. He specializes in providing reviews and insight on various products and services. Steve enjoys expressing his opinions about the projects that he has participated in along with creating reviews on company webpages for other customers to view. Even with Steve's following, he has trouble getting his opinions and ideas across to the company if they don’t have a dedicated client feedback and review system.
Epic:
**Epic:**
As Steve, I want a customizable digital platform that offers visual adjustments, so that I can manage my business operations comfortably without straining my eyes.
As Steve, I want an easily accessible platform to communicate with target companies about project feedback, while also being able to create and view customer reviews, so that I can express my opinions to both the company and other potential customers.
User Stories:
**User Stories:**
As Steve, I want to be able to switch between light and dark mode, so that I can have a digital work environment that matches my surroundings.
1: Leave Customer Feedback
As Steve, I want to be able to increase and decrease my font size, so that I can manage my business without straining my eyes.
*As Steve Smith, I want to be able to leave customer feedback about my project, so that i can express my opinions to the company.
As Steve, I want to be able to change GUI colour, so that I can have a visually pleasing work environment.
2: Access and Contribute to Review Page
* As Steve Smith, I want to be able to access and contribute to the collection of customer reviews, so that I can gain insights into the experiences of others with the company.
3: Switch Between Review Ratings
* As Steve Smith, I want to be able to toggle between review ratings, so that I can view the highest or lowest ratted reviews.
**Acceptance Test:**
User Story 1: Leave Customer Feedback
* User should be able to write feedback to their project
* User should not be able to view other projects feedback
User Story 2: Access and Contribute to Review Page
* User should be able to see other users posted reviews
* User should be able to add their own reviews
* User should not be able to post empty review
User Story 3: Switch Between Review Ratings
* User should be able to change which reviews are being shown by their ratings
* User only sees reviews with selected rating
* User can return to viewing reviews with all ratings
**Story Points:**
User Story 1: 2
User Story 2: 2
User Story 3: 1
---
---
...
@@ -103,21 +136,34 @@ As Steve, I want to be able to change GUI colour, so that I can have a visually
...
@@ -103,21 +136,34 @@ As Steve, I want to be able to change GUI colour, so that I can have a visually
---
---
**Persona 7: Multi-company manager - Vince**
**Vince**
**Persona – George Odegard**
George is a seasoned employee of his renovation company and has many responsibilities, including being a drafter for numerous projects and a driver for equipment. He is a 54-year-old single male and has basic proficiency with technology (i.e., when software is needed to be downloaded on his devices, he’s able to follow documentation and steps). Currently, he is finding his productivity hindered by the need to switch between multiple interfaces, navigating them to look for his desired information, all to make a single decision. When multiple decisions need to be made, the amount of time wasted from navigating multiple interfaces begins to pile up.
**Epic**
As an employee, I would like to see critical statistics, such as employee usage, inventory items taken out, current base salary, and upcoming project deadlines on a single dashboard so that I can make quick informed decisions, such as time management, task priority, organization, etc., which will consequently boost productivity.
**Name**: George Odegard
**User Stories**
**Vital****Statistics**: Age 67, Owner of a small renovation company, and project manager of an IT company, married, basic technology knowledge limited to Microsoft Office suite
1. As an employee, I would like the ability to filter certain information on the dashboard via a checklist so that I can boost my productivity by being more organized and filtering out any unnecessary information.
**Goals/Needs**: The ability to manage both of his companies on one application
Acceptance criteria:
**Motivations**: Currently using multiple applications across both his companies to do essential tasks, such as inventory management (one app), project management (another app), and employee management (another app). Having to quickly switch between interfaces and accounts to make a quick decision is hindering productivity.
* There must be a checklist on the side of the dashboard.
* When clicking a checkbox on the checklist, that piece of information must be visible.
* When unchecking a checkbox on the checklist, that piece of information must disappear.
**Frustrations**: Must repeatedly switch between multiple interfaces and log in/out of multiple accounts to achieve his daily goals. Additionally, heavily relies on cognitive mapping when making quick decisions for his tasks.
1. As an employee, I would like the ability to view detailed information about each dashboard item when clicked. This includes seeing inventory items for my team directly from the dashboard, viewing project deadlines, and viewing team contact details so that I can avoid having to navigate to multiple pages and boost my productivity.
**Activities**: Overseeing business operations, reading reports, and attending virtual meetings.
Acceptance criteria:
**Technical****Usage**/**Proficiency**: basic technology knowledge limited to Microsoft Office suite and Quickbooks. Currently doing payroll on paper
* When hovering over a section title in the dashboard, there must be a summary of what the section represents.
* There must be an enlarge button on the team section and the project section.
* When the team section is enlarged, there must be a popup window that displays a table containing team member names, email addresses, phone numbers, and employee types (employee/manager)
* When the project section is enlarged, a popup window that displays a table containing project name, team(s) assigned to the project, and deadline must be displayed
---
---
...
@@ -157,7 +203,7 @@ Persona 3: Retail Supervisor - Dann
...
@@ -157,7 +203,7 @@ Persona 3: Retail Supervisor - Dann
