Sam is a 68-year-old small business resource manager who is in charge of allocating and managing his company’s equipment inventory. Sam’s job is to ensure each team has the correct amount of necessary tools and equipment for their projects. Sam values simplicity, and still relies on traditional methods such as pen and paper to conduct his tasks, all while not being too comfortable with modern technology. Conventional practices have led to numerous allocation errors and has made Sam incredibly inefficient in managing tools. With these growing concerns, Sam instead wants to modernize his operations with easy-to-use software. He is looking for a user-friendly, resource management solution that can help him easily streamline his managerial processes, all while allowing him to become more efficient.
**Epic(s) –**
**Epic(s)**
"**As** Sam, **I want to** modernize my resource operations, **so that** I can become more efficient in my tasks."
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@@ -38,9 +36,11 @@ c. Test with missing columns
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**JEWEL'S PERSONA.** Emma is a marketing manager for a medium-sized online store. She is 32 years old. She knows her way around technology, but she's not a tech guru. Emma's main goal is to keep her clients informed about sales, changes, and other important news. She is looking for an easy-to-use solution that will let her send emails to all of their company’s customers and her co-employees that look professional and are optimized for all devices. Emma is good at using most modern digital tools, but she doesn't want to send too many emails because she's afraid they'll end up in spam. She usually spends her day answering questions from customers, running email campaigns, and talking with her team.
**JEWEL**
Emma is a marketing manager for a medium-sized online store. She is 32 years old. She knows her way around technology, but she's not a tech guru. Emma's main goal is to keep her clients informed about sales, changes, and other important news. She is looking for an easy-to-use solution that will let her send emails to all of their company’s customers and her co-employees that look professional and are optimized for all devices. Emma is good at using most modern digital tools, but she doesn't want to send too many emails because she's afraid they'll end up in spam. She usually spends her day answering questions from customers, running email campaigns, and talking with her team.
**EPIC.** As Emma, I want to seamlessly send bulk communications and auto-generated emails to both my team or our customers, so that promotions, updates, and important news get sent out on time and to the right emails.
**EPIC.**
As Emma, I want to seamlessly send bulk communications and auto-generated emails to both my team or our customers, so that promotions, updates, and important news get sent out on time and to the right emails.
